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Top Dogg LLC – FAQ
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What services do you offer?We provide dog walking, pet sitting, over night care, and drop-in visits for dogs, cats, and small animals.
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Where do you operate?We service Alexandria, VA. If you’re nearby, we may accommodate depending on timing and distance.
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Are your walkers and sitters trained?Yes. Each team member completes a certification process to ensure quality and care.
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How do I book?You can book via our website, DM, phone, or email. We’ll confirm availability and set up a meet-and-greet if needed.
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Do you walk in bad weather?Yes, unless it’s dangerous. We adjust walk times for your pet’s safety in extreme conditions.
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Do you care for pets with special needs?Absolutely. We handle medications, senior care, and customized routines.
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How do payments work?We invoice weekly (Sat night/Sun morning). Cards on file are charged every Sunday, and you’ll receive a receipt.
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Do you accept one-time or occasional clients?Yes. One-time or as-needed clients must complete all paper work, have a card on file, and prepay for services. Cancellations result in service credits for future use. Note: Dog walking and pet sitting are handled by separate departments. pet sitting booking policy; • Trips over 4weeks out: Small deposit • Trips 1 4 weeks out: Full payment required • Cancellations: Funds become credits in your account for future pet sitting
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What is needed before services begin?We need your pet’s vet info, care details, and a card on file before starting services. Hours of Operation: Mon–Fri: 9 AM – 7 PM Weekends: Closed, except for pet sitting Emergency weekend walks are available at an extra cost (see service page for rates).
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Are you insured?Yes, we are fully insured.
Get in Touch
Located In: Alexandria, VA
phone:
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